SKIN CARE
Provider-directed Skin Health & Appearance for Radiant, Youthful Skin from Within
A personalized, medically supervised approach to skin health. Where clinically appropriate, a licensed provider may recommend a tailored protocol to support a smoother, firmer, more radiant-looking appearance — dispensed by licensed 503A compounding pharmacies. Treatment is determined only after an individual evaluation.
A personalized, medically supervised approach to skin health. Where clinically appropriate, a licensed provider may recommend a tailored protocol to accelerate repair and restore a firmer, smoother, more youthful appearance — without invasive procedures or harsh topicals. This supports a smoother, firmer, more radiant-looking appearance and is dispensed by licensed 503A compounding pharmacies.
Treatment is determined only after an individual evaluation.
Key Benefits & Features
- A firmer, smoother appearance — protocols that may help support the look of firmer, more elastic skin over time.
- A more radiant, even-looking complexion — approaches that may help support a brighter, more even-looking appearance.
- Skin recovery & resilience — support for the skin’s natural recovery and a healthy-looking barrier.
- Personalized medical protocols — virtual consultations with licensed providers and customized, provider-directed plans tailored to your goals.
Individual results vary. Any therapy is prescribed only when medically appropriate following your evaluation.
Personalized Medical Protocols: Virtual consultations with licensed providers, customized dosing tailored to your skin goals and health profile.
Pharmacy-Grade Quality & Safety: All preparations are compounded by licensed 503A pharmacies operating under applicable state and federal pharmacy standards, including USP sterility and potency requirements.
Your Prescription Gateway
Prescription required. Selecting a product begins your medical evaluation.
No medication is sold or shipped without a valid prescription from a licensed provider following an individual consultation.
Your Journey in 3 Simple Steps
Initial Consultation
Complete a quick online health questionnaire and book a virtual visit with a licensed U.S. provider. Discuss your goals and medical history in a confidential, judgment-free setting.
Personalized Care Plan
Receive a custom treatment recommendation based on your lab work (if needed) and health objectives. Your provider will explain options, expected results, and answer all your questions.
Ongoing Support & Delivery
Get your peptides shipped directly from licensed 503a compounding pharmacies. Enjoy continuous provider access, progress tracking, and easy monthly adjustments as needed.
Our Other Services
Real Stories, Real Results
Follow our journey and stay inspired with daily wellness tips and success stories
Patient experiences vary. The following are individual accounts and are not guaranteed results.
Russell B
Dan C
Cynthia L
Mike S
Heidi L
Frequently Asked Questions
Follow our journey and stay inspired with daily wellness tips and success stories
Subscription Renewal
You will receive a renewal notification **two weeks** before your subscription renews.
Weight Loss Subscriptions
– You’ll receive a renewal email two weeks before your renewal date.
– Click the **renewal banner** in the email to access your reassessment in the Patient Portal.
– If you’re already on the homepage, go to **Take Reassessment** to complete the process.
Peptides
– Peptide subscriptions renew automatically.
– You can view your next refill date by logging into your account and navigating to **Account > Subscriptions**.
– Make sure your payment method on file is up to date to avoid any interruptions in service.
All Other Products
– To refill, simply place a new order through your account.
– Once submitted, your order will be sent for doctor review.
– After approval, it will be forwarded to the pharmacy for processing and shipping.
How to Pause/Delay/Cancel Your Refill
You can easily delay refills for subscription-based products directly through your Patient Portal. Non-subscription products do not require any action to pause — simply order again when you’re ready.
Steps for Weight Loss, Peptide, Hormone Subscriptions
1. Go to the **Home** page.
2. Under **My DefyAge Portal*, select the subscription you want to adjust.
3. Click **Manage Subscription**.
4. Click **Delay Refill**.
5. Choose your preferred new refill date.
6. Click **Update Refill Date**.
### Important Information
– You can delay a refill for a maximum of **30 days**.
### Additional Notes
– For all other (non-subscription) products, no action is needed to pause. Simply place a new order through your account whenever you’re ready to continue. If you cancel a prescription, you will need to do a reconsultation with the health care provider, which will incur a small consult fee if you choose to restart at a later date.
Still Need Help?
If these steps didn’t answer your question, feel free to send us a message us at CustomerService@DefyAgeRx.com.
How to Cancel Your Subscription
You can cancel your subscription up to 48 hours before your next renewal date.
DUE TO PHARMACY REGULATIONS, medications that have already been prepared or shipped cannot be refunded or returned.
Steps
- Go to the Home page in your DefyAge Portal.
- Select the subscription you would like to cancel.
- Click Manage Subscription.
- Select your reason for canceling.
- Click Cancel Subscription.
Important Information
- Medications that have already been prepared or shipped are non-refundable and cannot be returned.
Still Need Help?
If these steps didn’t answer your question, feel free to send us a message us at CustomerService@defyAgeRx.com.
How to Cancel a Recent Order
If you’ve recently placed an order, contact our Support team immediately to request a cancellation. Please note that cancellations may not be possible once processing has started.
Important Information
- Orders that are successfully canceled may be eligible for a refund, minus a $125 administrative fee.
- Once an order has begun processing, modifications or cancellations may not be possible.
Still Need Help?
If these steps didn’t answer your question, feel free to send us a message us at CustomerService@DefyAgeRx.com.
A note about FDA compliance: *The telehealth network may prescribe certain compounded drugs for the treatment of certain conditions,
subject to approval by a provider through DefyAgeRX; however, even though our partner pharmacies use only pharmaceutical-grade
ingredients and are highly regulated, compounded prescriptions are not FDA approved. The appearance, contents, and dosage of the vial
may vary based on your personalized prescription, and individual results may vary.
